• Home
• Contact Us

Contact Us

Expand All | Collapse All

Registration & Taking Your Test

You may register or withdraw through your account.

If you need additional assistance, contact Pearson Customer Support:

Email:	Send us a message
Phone:	(413) 256-7021 or (800) 215-0903 Mon–Fri: 9:00 a.m.–5:00 p.m. eastern time, excluding holidays
Mail:	Pearson Customer Support Evaluation Systems Pearson P.O. Box 660 Amherst, MA 01004
Submit Materials:	To update your account information (name, SSN, DOB) To submit other materials to Evaluation Systems

Schedule, Reschedule, or Cancel

You may schedule, reschedule, or cancel your registration through your account.

If you need additional assistance, contact Pearson Customer Support:

Email:	Send us a message
Phone:	(413) 256-7021 or (800) 215-0903 Mon–Fri: 9:00 a.m.–5:00 p.m. eastern time, excluding holidays
Mail:	Pearson Customer Support Evaluation Systems Pearson P.O. Box 660 Amherst, MA 01004
Submit Materials:	To update your account information (name, SSN, DOB) To submit other materials to Evaluation Systems

Test Center Information

If you need directions or information about how to find your test center:

Web:	www.pearsonvue.com/ncsa/ Includes chat and email
Phone:	(800) 989-8532 Mon–Fri: 8:00 a.m.–8:00 p.m. eastern time Sat: 8:00 a.m.–5:00 p.m. eastern time Excluding local holidays, as posted on VUE's Customer Service page

Scoring & Reporting

Email:	Send us a message
Phone:	(413) 256-7021 or (800) 215-0903 Mon–Fri: 9:00 a.m.–5:00 p.m. eastern time, excluding holidays
Mail:	Pearson Customer Support Evaluation Systems Pearson P.O. Box 660 Amherst, MA 01004
Submit Materials:	To update your account information (name, SSN, DOB) To submit other materials to Evaluation Systems

Requesting Alternative Testing Arrangements

To request alternative testing arrangements:

1. Review the Alternative Testing Arrangements section of this website
2. Register for your test
3. Submit your alternative testing arrangements request form, including all required documentation

General Questions

Email:	Send us a message
Phone:	(413) 256-7021 or (800) 215-0903 Mon–Fri: 9:00 a.m.–5:00 p.m. eastern time, excluding holidays
Mail:	Pearson Customer Support Evaluation Systems Pearson P.O. Box 660 Amherst, MA 01004
Submit Materials:	To update your account information (name, SSN, DOB) To submit other materials to Evaluation Systems

Licensure Requirements & Which Tests to Take

Contact the North Carolina Department of Public Instruction for information about licensure requirements.

Web:	http://www.ncpublicschools.org/licensure/

Live customer support will not be available during the following holidays: