The registration, user account, and score reporting services on this website will be temporarily unavailable on Tuesday, December 1, between 7:45 a.m. and 1:00 p.m. eastern time, for system maintenance. We apologize for any inconvenience.

Contact Us

Registration & Taking Your Test

You may register or withdraw through your account.

If you need additional assistance, contact Pearson Customer Support:

Email:	Send us a message
Phone:	(413) 256-7021 or (800) 215-0903 Mon–Fri: 9:00 a.m.–5:00 p.m. eastern time, excluding holidays
Mail:	Pearson Customer Support Evaluation Systems Pearson 300 Venture Way Hadley, MA 01035
Submit Materials:	To update your account information (name, SSN, DOB) To submit other materials to Evaluation Systems

Schedule, Reschedule, or Cancel

You may schedule, reschedule, or cancel your registration through your account.

If you need additional assistance, contact Pearson Customer Support:

Email:	Send us a message
Phone:	(413) 256-7021 or (800) 215-0903 Mon–Fri: 9:00 a.m.–5:00 p.m. eastern time, excluding holidays
Mail:	Pearson Customer Support Evaluation Systems Pearson 300 Venture Way Hadley, MA 01035
Submit Materials:	To update your account information (name, SSN, DOB) To submit other materials to Evaluation Systems

Test Center Information

If you need directions or information about how to find your test center:

Web:	www.pearsonvue.com/ncsa/ Includes chat and email
Phone:	(800) 989-8532 Mon–Fri: 8:00 a.m.–8:00 p.m. eastern time Sat: 8:00 a.m.–5:00 p.m. eastern time Excluding local holidays, as posted on VUE's Customer Service page

Scoring & Reporting

Email:	Send us a message
Phone:	(413) 256-7021 or (800) 215-0903 Mon–Fri: 9:00 a.m.–5:00 p.m. eastern time, excluding holidays
Mail:	Pearson Customer Support Evaluation Systems Pearson 300 Venture Way Hadley, MA 01035
Submit Materials:	To update your account information (name, SSN, DOB) To submit other materials to Evaluation Systems

Requesting Alternative Testing Arrangements

General Questions

Email:	Send us a message
Phone:	(413) 256-7021 or (800) 215-0903 Mon–Fri: 9:00 a.m.–5:00 p.m. eastern time, excluding holidays
Mail:	Pearson Customer Support Evaluation Systems Pearson 300 Venture Way Hadley, MA 01035
Submit Materials:	To update your account information (name, SSN, DOB) To submit other materials to Evaluation Systems

Licensure Requirements & Which Tests to Take

Contact the North Carolina Department of Public Instruction for information about licensure requirements.

Web:	http://www.ncpublicschools.org/licensure/

Live customer support will not be available during the following holidays:

Jan 1, 2020
Jan 20, 2020
May 25, 2020
Jul 3, 2020
Sep 7, 2020
Nov 3, 2020
Nov 11, 2020
Nov 26–27, 2020
Dec 25, 2020
Jan 1, 2021
Jan 18, 2021
May 31, 2021
Jul 5, 2021
Sep 6, 2021
Nov 25–26, 2021
Dec 24, 2021
Dec 31, 2021

Information Sidebar

Find Info

Use this service to find answers to commonly asked questions.