Contact Us

You may register or withdraw through your account.

If you need additional assistance, contact Pearson Customer Support:

Email:	Send us a message
Phone:	(800) 215-0903 (toll free, US and Canada only) Mon–Fri: 9:00 a.m.–5:00 p.m. eastern time, excluding holidays
Mail:	Pearson Customer Support Evaluation Systems Pearson 300 Venture Way Hadley, MA 01035
Submit Materials:	To update your account information (name, SSN, DOB) To submit other materials to Evaluation Systems

You may schedule, reschedule, or cancel your registration through your account.

If you need additional assistance, contact Pearson Customer Support:

Email:	Send us a message
Phone:	(800) 215-0903 (toll free, US and Canada only) Mon–Fri: 9:00 a.m.–5:00 p.m. eastern time, excluding holidays
Mail:	Pearson Customer Support Evaluation Systems Pearson 300 Venture Way Hadley, MA 01035
Submit Materials:	To update your account information (name, SSN, DOB) To submit other materials to Evaluation Systems

If you need directions or information about how to find your test center:

Web:	www.pearsonvue.com/ncsa/ Includes chat and email
Phone:	(800) 989-8532 Mon–Fri: 8:00 a.m.–8:00 p.m. eastern time Sat: 8:00 a.m.–5:00 p.m. eastern time Excluding local holidays, as posted on VUE's Customer Service page

Email:	Send us a message
Phone:	(800) 215-0903 (toll free, US and Canada only) Mon–Fri: 9:00 a.m.–5:00 p.m. eastern time, excluding holidays
Mail:	Pearson Customer Support Evaluation Systems Pearson 300 Venture Way Hadley, MA 01035
Submit Materials:	To update your account information (name, SSN, DOB) To submit other materials to Evaluation Systems

Email:	Send us a message
Phone:	(800) 215-0903 (toll free, US and Canada only) Mon–Fri: 9:00 a.m.–5:00 p.m. eastern time, excluding holidays
Mail:	Pearson Customer Support Evaluation Systems Pearson 300 Venture Way Hadley, MA 01035
Submit Materials:	To update your account information (name, SSN, DOB) To submit other materials to Evaluation Systems

Contact the North Carolina Department of Public Instruction for information about licensure requirements.

Web:	http://www.ncpublicschools.org/licensure/

Live customer support will not be available during the following holidays:

Nov 25–26, 2021
Dec 24, 2021
Dec 31, 2021
Jan 17, 2022
May 30, 2022
Jun 20, 2022
Jul 4, 2022
Sep 5, 2022
Nov 24–25, 2022
Dec 26, 2022

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