Contact Us

You may register or withdraw through your account.

If you need additional assistance, contact Pearson Customer Support:

Email:	Send us a message
Phone:	(413) 256-7021 or (800) 215-0903 Mon–Fri: 9:00 a.m.–5:00 p.m. eastern time, excluding holidays
Mail:	Pearson Customer Support Evaluation Systems Pearson P.O. Box 660 Amherst, MA 01004
Submit Materials:	To update your account information (name, SSN, DOB) To submit other materials to Evaluation Systems

You may schedule, reschedule, or cancel your registration through your account.

If you need additional assistance, contact Pearson Customer Support:

Email:	Send us a message
Phone:	(413) 256-7021 or (800) 215-0903 Mon–Fri: 9:00 a.m.–5:00 p.m. eastern time, excluding holidays
Mail:	Pearson Customer Support Evaluation Systems Pearson P.O. Box 660 Amherst, MA 01004
Submit Materials:	To update your account information (name, SSN, DOB) To submit other materials to Evaluation Systems

If you need directions or information about how to find your test center:

Web:	www.pearsonvue.com/ncsa/ Includes chat and email
Phone:	(800) 989-8532 Mon–Fri: 8:00 a.m.–8:00 p.m. eastern time Sat: 8:00 a.m.–5:00 p.m. eastern time Excluding local holidays, as posted on VUE's Customer Service page

Email:	Send us a message
Phone:	(413) 256-7021 or (800) 215-0903 Mon–Fri: 9:00 a.m.–5:00 p.m. eastern time, excluding holidays
Mail:	Pearson Customer Support Evaluation Systems Pearson P.O. Box 660 Amherst, MA 01004
Submit Materials:	To update your account information (name, SSN, DOB) To submit other materials to Evaluation Systems

Email:	Send us a message
Phone:	(413) 256-7021 or (800) 215-0903 Mon–Fri: 9:00 a.m.–5:00 p.m. eastern time, excluding holidays
Mail:	Pearson Customer Support Evaluation Systems Pearson P.O. Box 660 Amherst, MA 01004
Submit Materials:	To update your account information (name, SSN, DOB) To submit other materials to Evaluation Systems

Contact the North Carolina Department of Public Instruction for information about licensure requirements.

Web:	http://www.ncpublicschools.org/licensure/

Live customer support will not be available during the following holidays:

Jan 1, 2020
Jan 20, 2020
May 25, 2020
Jul 3, 2020
Sep 7, 2020
Nov 11, 2020
Nov 26–27, 2020
Dec 25, 2020

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